I am looking for some advice, my partner has a Canon 100mm Macro 2.8. It is just over a year old and the last time she used it it came up with Err 01, indicating no comms between camera and lens.
The instruction was to clean the terminal contacts, this I have done with an electrical contact cleaner and lens cloth, however the fault appears immediately.
It only happens with the macro lens, all other lens are ok, this fault also appears on her other Canon camera so it would appear that the fault lies with the lens and not the Firmware.
If anyone has had a similar situation I would be very grateful to hear any thoughts. My partner has contacted Canon UK by email and at the moment she is still awaiting a response. I would like to know more about the possible fault before going to a camera shop.
Regards
Bryan
The instruction was to clean the terminal contacts, this I have done with an electrical contact cleaner and lens cloth, however the fault appears immediately.
It only happens with the macro lens, all other lens are ok, this fault also appears on her other Canon camera so it would appear that the fault lies with the lens and not the Firmware.
If anyone has had a similar situation I would be very grateful to hear any thoughts. My partner has contacted Canon UK by email and at the moment she is still awaiting a response. I would like to know more about the possible fault before going to a camera shop.
Regards
Bryan
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